FAQ's

Trust your customers and reputation to over 40 years experience in the alarm industry. Partner with us for monitoring solutions to enhance your business.

Frequently Asked Questions

Quick Response is here to help your company grow.

Are you a UL Certified Central Station?

Yes. We have our UL Certification and adhere to the UL 827 Standard.

Can dealers input their own data changes?

Absolutely. Quick Response has a robust Dealer Portal and Mobile Application that allows dealers to make their own changes to their accounts.

Do you belong to the The Monitoring Association (TMA)?

Yes, we are a five diamond certified dealer.

Do you compensate for leads?

Yes, we strive to receive references from our existing dealers, manufacturer’s reps, and distributors.

Do you have a mobile app for the dealers?

Yes, we have the stages mobile application. Click here to learn more!

Do you offer any dealer packages?

Yes, we offer many dealers packages. Please contact our Sales Department to find out what package is right for you!

Do you offer billing for my accounts?

Absolutely. See Back Office Support for more information.

Do you offer CCTV monitoring?

Yes, and much more. We can monitor video accounts with video verification, video analytics, Guard Tours and more!

Do you offer cellular monitoring?

Yes

Do you offer dealer training programs?

Yes, here at our office as well as at distributor locations throughout the year. We always want to put our dealers in the best possible situation to succeed through training and education!

Do you offer internet (IP) monitoring?

Yes

Do you offer two-way monitoring or PERS (personal emergency response system)?

Yes

How can you help me grow my RMR?

Through our dealer training programs we have the ability to teach you what is available. This will assist you in increasing RMR from your existing account base by utilizing new technology, as well as increase offerings to new and potential customers.